eZ Cash – Payment Made Easy

Wondering what eZ Cash is? It’s a mobile money service introduced by Dialog Axiata, which you can use, to send and receive money; pay your utility bills and for various other transactions. For more details and ‘getting started’ guide, click here. Is this useful? read on to find out 🙂

I was most attracted to the utility bill payment service, because I beleive it makes our life easier. Remember the days when we had to go to the Ceylon Electricity Board (CEB), or the National Water Supply & Drainage Board (NWSDB)  itself to pay the bill? And then they made it easy by letting us pay it at a designated bank or a supermarket. But still you need to fill slips and stand in ques to pay the bills. But eZcash has made it more easier! Now all you have to do is, add up the utility bill totals at the end of the month and top-up your eZ-Cash account by simply walking in to one of the eZ Cash merchants. And then in the comfort of your home, pay your bills one by one, just like what I did, couple of weeks back. But with one hickup. I couldn’t pay my Dialog broadband bill as that particular service was temporarily unavailable. and I would have been without internet if I didn’t have a secondary connection.

A service like this should be available 99.9999999999999999999999% of the time, adding nines as much as possible after the decimal 😛 Just imagine you go out dining totally relying on eZCash, and at the time of check out you get a message – “Service Temporarily Unavailable!”

I believe the utility bill list won’t be completed without including the fixed land line providers. I mean the SLT, LankaBell etc.Next thing I would like to see is, all the trishaws and cab services accepting eZ Cash, that would be the next most wanted, you agree? And the eZCash sign board in all major supermarkets.

I was happy to see some text messages from Dialog, the other day stating that we can top-up at any Singer/Sisil and Abans outlets. I Hope they won’t be as reluctant as the small communications who did not offer me to withdraw five hundred rupees from my eZ Cash account 🙁

I think dialog should look into this aspect as well. It should be hassle free to withdraw money, just like toping up. If the merchants have a negative attitude towards withdrawals, then I guess people will not use this as a money transferring service, would you?